Server

The PKWARE® technical support team has provided the following commonly requested support tools designed specifically for users of our server products.

FAQs
These frequently asked questions (FAQs) provide a list of users’ commonly asked technical questions and their respective answers.

Announcements
Keep up-to-date on product and service announcements, including end of service and end of life notices.

Product Updates
Stay current on SecureZIP® and PKZIP® products including maintenance releases as new updated versions of our products become available.

Key Requests
Contact PKWARE to obtain a license key for your PKWARE product.

Maintenance Renewal Request
PKWARE offers maintenance packages for all supported software. Contact PKWARE if you need information regarding renewal for your existing maintenance plan.

How To’s
Customer “How To” guides provide detailed instructions on how to easily integrate and use PKWARE products in common scenarios.

Product Manuals
Product manuals provide the technical information needed to utilize SecureZIP and PKZIP in your environment.

Hardware Upgrades
Contact PKWARE to obtain information or a quote for a hardware upgrade.

Don’t see what you’re looking for? Contact PKWARE Tech Support online or call +1.937.847.2687 (8:00 a.m. – 5:00 p.m. CT).